SMS Consent NoticeEffective Date: November 2025Jean Laurent Real Estate (eXp Realty) (“we,” “us,” or “our”) uses SMS text messaging to communicate with clients who request home-value reports, consultations, or real-estate assistance.This page explains how SMS consent is obtained, how messages are used, and how you may opt out at any time.⸻1. How Consent Is ObtainedWe collect SMS consent in the following ways: • Web Forms: When you submit your phone number through a form on jeanlaurentrealtor.com, you agree to receive automated text messages related to your inquiry. • AI Assistant (Verbal Consent): If you interact with our AI voice assistant, verbal consent may also be confirmed and recorded during the call. • Scheduling or Appointment Requests: Providing your number for home-value updates or consultation scheduling includes permission to receive related communications.⸻2. What You Consent To ReceiveBy providing your phone number, you consent to receive: • Automated SMS messages • Voice calls (automated or live) • Appointment confirmations • Home-value report delivery messages • Follow-up property updates or reminders • Occasional real-estate information relevant to your requestWe will never send promotional spam or unrelated marketing messages.⸻3. Message FrequencyMessage frequency varies based on your request and may include: • 1–3 messages for appointment confirmation • Occasional updates related to property valuations or consultations • Only messages directly connected to your inquiryWe do not send recurring promotional campaigns.⸻4. Opt-Out InstructionsYou may opt out at any time by: • Replying STOP to any text message • Requesting removal verbally during an AI assistant call • Emailing us at [email protected]Once you opt out, you will no longer receive SMS messages unless you provide new consent.⸻5. Message & Data RatesMessage and data rates may apply depending on your mobile carrier. We are not responsible for carrier or data fees.⸻6. Privacy & Data ProtectionYour phone number and SMS activity are protected under our Privacy Policy and will never be sold or shared with third parties except for secure processing by trusted vendors (e.g., SignalWire).Read the full policy here: privacypolicy.jeanlaurentrealtor.com⸻7. Contact UsFor questions or to revoke consent:📧 [email protected] 🌐 jeanlaurentrealtor.com 📍 Jean Laurent Real Estate | eXp Realty 1031 York Rd Ste 800, Lutherville-Timonium, MD 21093
